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[VMC on AWS] While establishing Direct Connect(DX), Virtual Interface(VIF) attach option not showing up in DX UI (76428)

Last Updated: 10/19/2023Categories: TroubleshootingTotal Views: 308Language:
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Symptoms

Connection between on-premises and SDDC is not possible if the VIF is not attached.
The option of attaching VIF is not seen in the DX UI under the Network & Security Tab.

Purpose

The purpose of this document is to explain the VIF attachment process.

Cause

The VIF attach option is not showing up in DX UI because the private VIF was configured with the incorrect AWS Account ID.

Resolution

The private VIF allows vMotion, ESXi management, management appliance, and workload traffic to flow over the Direct Connect connection between on-premises environment and SDDC.

Steps to create private VIF

Log in to the AWS Console and complete the Creating a Hosted Private Virtual Interface

For the Interface Owner field, use the account shown in the AWS Account ID field of the Direct Connect page of the Networking & Security tab.

Select Auto-generate peer IPs and Auto-generate BGP key.

Interface Owner field should be populated with the AWS Account ID mentioned in the Direct Connect section of the Network & Security Tab of the desired SDDC.

When the interface has been created, the AWS console reports that it is ready for acceptance

In the VMC Console, select Networking & Security > Direct Connect and accept the virtual interface by clicking ATTACH.

Note: The DX needs to be in the same region as the SDDC for the VIF to be attached.

Workaround

Once the account ID is verified and the DX is in the same region as the SDDC,
for further assistance file a Support Request. For more information, see How to file a Support Request in Customer Connect (2006985) .

Related Information

For more information refer: Create a Private Virtual Interface for vMotion, ESXi Management, Management Appliance, and Workload Traffic

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Attachments

Additional Resources

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Application Remote Collector 在重新引导后自动从 7.5 升级到 8.0 (76412)

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Skyline Collector 在重新引导后丢失网络配置 (76400)

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Application Remote Collector が再起動後、7.5 から 8.0 に自動的にアップグレードされる (76412)

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